Terms of use

This page governs your use of this website only. If you engage us, that engagement is governed by a separate written agreement signed by both parties. Where anything on this website conflicts with that agreement, the signed agreement controls.

Nothing on this website is an offer capable of acceptance, and booking a call does not create a contract for services or oblige either of us to enter one.

You must be at least 18 and using the site for business purposes. If you use it on behalf of a company, you confirm you are authorised to accept these terms for that company.

You agree not to:

• —scrape, crawl, harvest or bulk-download the site or its content, other than ordinary search engine indexing
• —copy, republish or resell our content
• —reverse engineer or attempt to derive the workings of any part of the site or the tools embedded in it
• —interfere with the site, probe it for vulnerabilities, or circumvent any security or access control
• —use the site to send unlawful, misleading, defamatory or infringing material
• —impersonate anyone, or misrepresent your affiliation with any person or organisation

This website is not a secure channel for health information and is not covered by a HIPAA business associate agreement. Do not submit patient names, contact details, medical or treatment information, or any other identifying patient data through the chat widget, the booking tool, or email.

You are responsible for any information you submit, and for making sure you have the right to submit it.

The site and everything on it — text, layout, design, graphics, the Scale Aesthetics name and logo, and the structure and naming of the methodology described on this site, including the Capture, Confirm, Close and Calibrate framework — belong to us or our licensors and are protected by intellectual property law.

You may view the site and print or download extracts for your own internal, non-commercial reference. Everything else requires our written permission. No licence is granted by implication.

Booking a call means you agree we may contact you about it and about our services, by email, phone or text, at the details you give us. You can opt out of marketing at any time as described in our privacy policy.

We may reschedule or decline a booking at our discretion.

The site describes services we offer and outcomes we work toward. Nothing on it is a promise, guarantee or prediction of any particular result, revenue figure, patient volume or return. Results depend on factors outside our control, including your market, your pricing, your team and how the work is implemented.

Any timeline described on this site, including the thirty-day sequence, describes a typical engagement and is not a commitment.

Nothing on this site is medical, legal, accounting, tax or regulatory advice. You are responsible for your own compliance with the laws and professional rules that apply to your practice, including advertising rules for medical and aesthetic services and the handling of patient information.

Any testimonial or statistic on the site reflects the experience of the specific person or business described. It is not a representation that you will get the same outcome.

The site embeds tools operated by others, including our booking calendar and chat widget, and may link to third-party sites. We do not control them, we are not responsible for them, and your use of them is governed by their own terms and privacy notices.

The site is provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all warranties, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We do not warrant that the site will be uninterrupted, error-free, secure, or free of harmful components, or that any information on it is complete, accurate or current.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business, lost data or lost goodwill, arising out of or relating to your use of this website, whether the claim is in contract, tort, statute or otherwise, and whether or not we were advised such damages were possible.

Our total aggregate liability arising out of or relating to this website will not exceed one hundred US dollars ($100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so parts of these limits may not apply to you. Nothing here limits liability that cannot lawfully be limited.

These limits apply to the website. Liability arising from a signed services agreement is governed by that agreement.

You agree to indemnify and hold harmless Scale Aesthetics, its members, officers and personnel from any claim, loss, liability, cost or expense, including reasonable legal fees, arising from your use of the site, your breach of these terms, or any information you submit through the site.

These terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules.

Please read this section carefully. It affects how disputes between us are resolved and limits the ways you can seek relief.

Any dispute arising out of or relating to this website or these terms will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Orange County, Florida, or by videoconference if both parties agree. Judgment on the award may be entered in any court with jurisdiction.

You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

Either party may bring an individual claim in small claims court instead, if it qualifies.

You may opt out of this arbitration agreement by emailing info@scaleaesthetics.ai within 30 days of first using the site, with your name and a statement that you are opting out. Opting out does not affect any other part of these terms.

If the class action waiver above is found unenforceable, the whole of this arbitration section will not apply and disputes will be resolved in the state or federal courts located in Orange County, Florida, to whose jurisdiction both parties consent.

We may update these terms. The date at the top of the page shows when they last changed. Continuing to use the site after a change means you accept the updated terms.

If any provision of these terms is held unenforceable, the rest remain in force and the unenforceable provision will be applied as far as it lawfully can be. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a merger, acquisition or sale of assets.

These terms, together with our privacy policy, are the entire agreement between us regarding this website.

Kota Holdings LLC d/b/a Scale Aesthetics

Maitland, FL 32751, United States

Email: info@scaleaesthetics.ai